![]() To qualify, an Xbox Series X or Xbox Series S must be purchased through Xbox All Access and made on the same/in one (1) transaction online between August 31-September 30, 2022. Please allow 7 business days after order is shipped to receive email notification/fulfillment of bonus card. *Bonus Cards will be sent out digitally to the email address provided during the purchase after the qualifying console has been shipped. Taxes, shipping and other charges are extra and may vary. and are subject to its standard lending criteria. ![]() Lending products are provided by RBC Ampli Inc. (~) Qualify for PayPlan™ by RBC financing and enjoy low monthly payments from $29.99 per month, plus applicable tax, at 0% APR for 24 months with $0 due today (monthly payment example based on a purchase price of $719.76, for an Xbox Series S console and 24 month Xbox Game Pass Ultimate subscription). Monthly payment based on a total purchase price of $959.76 for an Xbox Series X console and 24 month Xbox Game Pass Ultimate subscription. (^) Qualify for PayPlan™ by RBC financing and enjoy low monthly payments for $39.99 per month, plus applicable tax, at 0% APR for 24 months with $0 due today. See product terms at /XboxAllAccessTerms. Warranty: console is under a 1 year limited hardware warranty (90 days for controller/accessories) regardless of length of financing. Savings based on Estimated Retail Price of console and full price of monthly Ultimate subscription sold separately actual savings may vary. Cloud gaming (Beta): Streaming limits apply select devices and regions. Xbox Game Pass Ultimate: 24-month subscription game catalog varies over time, by region, by device. (†) At participating retailers prices vary by console. On the Reset your console screen, select option “Reset and keep my games & apps.” Use this option as your primary choice when troubleshooting.Īfter you select the "Reset and keep my games & apps." option, your Xbox console begins the process of erasing the selected content and resetting itself to the default settings.Select Profile & system > Settings > System > Console info.Press the Xbox button to open the guide.You can reset your console by taking the following steps: The Source Customer Service team will need to verify your Xbox All Access account and determine next steps.Ī factory reset of your console may be required. If you do not see an option to redeem your Xbox Game Pass Ultimate through initial setup and/or through the Settings app, please send an email to with your Xbox All Access Order Number and console Serial Number. ![]() What should I do if I purchased Xbox All Access but don’t see an option to redeem Xbox Game Pass Ultimate on my console? Learn more by visiting the Xbox Game Pass page. Please note: once converted to Xbox Game Pass Ultimate, your Xbox Live Gold and other Game Pass memberships cannot be unconverted. To check your prepaid balance, sign in to your account through the Microsoft Account page. You will be unable to redeem with more than 12 prepaid months of Xbox Game Pass Ultimate. If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. Xbox Game Pass Ultimate memberships are limited to 36 months. If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership and added to your Xbox Game Pass Ultimate membership up to a maximum of 36 months. So, what happens if I have an existing Xbox Game Pass and/or Xbox Live Gold membership when I purchase a console with Xbox All Access? An Xbox All Access purchase includes 24 months of Xbox Game Pass Ultimate.
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